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K2 Craft Works
K2 Craft Works
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Frequently Asked Questions

Please reach us at K2Craftworks@outlook.com if you cannot find an answer to your question.

We specialize in laser engraved designs and work primarily with wood and slate substrates


Yes, we offer custom design and personalization services. If you don't see something that catches your eye in our gallery, all you need to do is share your ideas and we'll present a design!


All prices are quoted in USD and will vary depending on the project scope and complexity. Prices shown on this website are subject to change at any time without notice. Please contact us for a personalized quote.


Substrate availability varies. However, we attempt to keep all products on display in stock and ready for immediate production.


Typical turn around is under 7 business days depending on if the substrate is in stock and the size of your order. Tell us when you need it and we will do our best to accommodate!


Absolutely, just make sure you wipe it off with a clean damp cloth and dry it quickly after each use. Maintain with a light coat of food safe mineral oil. 


LASER ENGRAVED BOARDS ARE NOT DISHWASHER SAFE


This primarily occurs on wood substrates. It is due to the natural grain differences in the wood which will produce both light and dark areas while laser engraving. This is actually a distinguishing feature that helps make each piece unique even if the design is identical! 


Shipping is available in the continental US  and is quoted individually upon request. Your cost will vary due to size, weight, and destination. We use USPS Priority, UPS, and Fedex.


Purchase, Return and Refund Policy

  • All items must be paid in advance when before production begins.
  • K2 Craftworks will send an email proof of your custom design that you must approve by text or email before production. Review your proof carefully before approving. We are not responsible for errors, omissions, or changes once production has started. 
  • You are allowed up to 2 design revisions without charge.
  • Due to the nature of custom and personalized products we cannot accept returns or issue refunds.  

Privacy Policy

Privacy Policy coming soon

Copyright © 2025 K2 Craft Works - All Rights Reserved.

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